(Only for patients who have completed a medical intake)
https://care.ttime.men/messages
You can use the patient portal to:
Most orders ship approximately 4 days after completion of the medical intake.
Please monitor messages from your physician inside the portal, as delays in responding may delay approval or shipment.
You can purchase lab kits here: https://ttime.men/test-kit
Lab kits usually take approximately 2 business days to ship.
Once your kit ships, tracking information will be sent automatically by email.
You can also upload your own lab results here:
https://app.ttime.men/blood-test-upload
For shipping, tracking, address updates, or kit status:
Email: support@spotdx.com
Official refund policy: https://ttime.men/return-policy
The refund policy linked above is the only policy that governs refunds and takes precedence over any summary below.
The information below is provided only as a general convenience summary and is not legally binding: